tk995 Terms and Conditions
Please read these terms and conditions in full before using the tk995 platform — all matters relating to your rights, responsibilities, and services are described here.
1 General Provisions
tk995 is an online gaming and betting platform operated for Bangladeshi users. These terms and conditions ("Terms") form a legally binding agreement between tk995 and you. By visiting the tk995 website, creating an account, or using any service, you fully agree to these Terms.
tk995 reserves the right to amend these Terms at any time. Continuing to use the platform after updated Terms are published means you have accepted the new Terms. We therefore recommend reviewing this page regularly.
2 Eligibility and Age Requirement
To open an account and use services at tk995, you must meet the following eligibility requirements:
- You must be at least 21 years old.
- You are a legal individual acting in your own name and on your own behalf.
- You do not have any mental incapacity or disorder that prevents you from making decisions.
- You are not violating the applicable laws of your own jurisdiction by using this service.
- No previous account of yours at tk995 has been banned or suspended.
tk995 reserves the right to verify age at any time and may request valid documents for identity verification if necessary. Providing a false age or identity will result in immediate account closure and deposited funds may be forfeited.
3 Account Registration and Management
3.1 Single Account Policy
Each individual may operate only one account at tk995. If a single person holds multiple accounts, tk995 has the right to close all accounts and forfeit all deposited funds and bonuses.
3.2 Accuracy of Information
You must provide accurate, complete, and up-to-date information at the time of registration. If there is any change to your name, address, date of birth, or contact details, you must notify our support team immediately. Providing false or misleading information is a serious violation of these Terms.
3.3 Account Security
It is your responsibility to keep your account password and login details completely confidential. If you notice any unauthorised access or suspicious activity on your account, notify the tk995 support team immediately. You are responsible for all activity carried out on your account.
4 Deposit and Withdrawal Policy
4.1 Deposits
The minimum deposit amount at tk995 is ৳200. This applies to all payment methods. We currently support the following payment methods:
- bKash
- Nagad
- Rocket
- Upay
- Bank Transfer (major banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank)
Deposits are generally credited to your account instantly. If there is a delay due to technical reasons, please contact the support team.
4.2 Withdrawals
The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take 15 minutes to 2 hours to process. Withdrawal funds will only be sent to the same payment method used for the deposit.
4.3 Verification
tk995 may request identity verification before processing any withdrawal. If the required documents are not submitted on time, the withdrawal may be delayed.
5 Bonuses and Promotional Offers
5.1 Welcome Bonus
New members can receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 gives a ৳1,500 bonus and the total balance becomes ৳2,500; depositing ৳12,000 or more gives the maximum ৳8,000 bonus and the total balance becomes ৳20,000.
5.2 Wagering Requirements
Before withdrawing bonus winnings, a 25x wagering requirement must be completed. Wagering is calculated on the bonus amount only — not on the combined deposit and bonus. Example: for a ৳1,500 bonus, you must place bets totalling ৳1,500 × 25 = ৳37,500 before bonus winnings can be withdrawn.
5.3 Bonus Usage Conditions
- Each promotional offer may have specific conditions which will be stated on the offer page.
- Claiming the same bonus through multiple accounts is strictly prohibited.
- Bonuses must be used for personal and recreational purposes only.
- tk995 reserves the right to cancel bonuses in cases of suspicious bonus use or manipulation.
- Bonus offers may be changed or cancelled at any time.
6 VIP Program
tk995's VIP program has five tiers, and weekly cashback benefits are available at each tier:
- Bronze: up to 0.3% weekly cashback
- Silver: up to 0.6% weekly cashback
- Gold: up to 0.9% weekly cashback
- Platinum: up to 1.2% weekly cashback
- Diamond: up to 1.5% weekly cashback
Advancement to a higher VIP tier depends on your regular and active participation on the platform. The detailed conditions of VIP benefits and the cashback calculation method are determined by tk995 and are subject to change.
7 Prohibited Activities
The following activities are strictly prohibited on the tk995 platform:
- Fraud, deception, or any form of dishonest conduct.
- Attempting to abuse or manipulate the bonus system.
- Operating multiple accounts or using another person's account.
- Using the platform for money laundering or illegal financing purposes.
- Using software, bots, scripts, or any other automated methods.
- Attempting unauthorised access to tk995's systems or networks.
- Harassing, threatening, or sending harmful messages to other users.
- Using false identities, forged documents, or stolen financial information.
If you engage in any of the prohibited activities above, tk995 reserves the right to immediately suspend or permanently close the account and forfeit all deposited funds and bonuses. Legal action may also be taken where applicable.
8 Gaming Rules and Results
All games available on tk995 are operated according to specific rules, and each game has its own regulations and procedures. Game results are determined automatically by the system and the scope for challenging them is limited.
8.1 Technical Errors
If a game is interrupted mid-way due to a server outage, network issue, or any other technical error, tk995 will take reasonable steps. However, tk995's liability for any loss caused by technical reasons is limited.
8.2 Game Provider Rules
Games from various providers including Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, Microgaming, and NetEnt are also governed by those providers' own rules. In the event of a game-related dispute, that provider's policy may apply.
9 Responsible Gaming
tk995 always places the highest importance on responsible gaming. We believe gaming is a form of entertainment, not a way to earn money. Please keep the following in mind:
- Never bet more than you can afford.
- Do not play with borrowed money or funds needed for essential expenses.
- If you notice signs of gaming addiction, take a break and seek help.
- Contact the support team to set spending limits on your account.
For more details, visit our Responsible Gaming page.
10 Privacy and Data Protection
tk995 takes the protection of your personal information very seriously. Details on how your information is collected, used, and stored can be found on our Privacy Policy page.
This website uses SSL encryption to keep all your transactions and personal information secure. tk995 will never ask for your password or complete financial information by email or phone.
11 Account Suspension and Closure
11.1 Account Closure by tk995
tk995 may suspend or permanently close an account without prior notice in the following circumstances:
- Violation of any clause of these Terms.
- Evidence of fraud or suspicious activity.
- Prolonged inactivity.
- Legal or regulatory requirements.
11.2 Account Closure by the User
You may close your account at any time. To do so, email [email protected] or contact us via 24/7 live chat. We recommend withdrawing all valid balances before closing your account.
12 Limitation of Liability
To the maximum extent permitted by applicable law, tk995 will not be liable for:
- Game disruptions caused by internet connection or device issues.
- Losses resulting from your own negligence or intentional harmful activity.
- Errors in third-party game software or services.
- Temporary service unavailability due to unexpected technical outages.
tk995 is committed to maintaining a safe and reliable platform at all times and to resolving any issues quickly.
13 Dispute Resolution
Any dispute between tk995 and a user will be addressed through negotiation. If a dispute arises, please first contact our support team:
- 24/7 Live Chat (Bengali and English)
- [email protected]
Our support team will review all complaints properly and work towards a fair resolution. Providing your account ID, the date of the incident, and a detailed description when submitting a complaint will help reach a faster resolution.
14 Intellectual Property
All content published on the tk995 website — including logos, designs, graphics, text, software, and compilations — is protected under the intellectual property rights of tk995 or its licensors. Reproducing, distributing, or commercially using any content without prior written permission from tk995 is strictly prohibited.
15 Amendments to Terms and Contact
tk995 reserves the right to amend these Terms at any time. For significant changes, we will endeavour to post a notice on the website. However, continuing to use the platform after new Terms are published means you are automatically considered to have accepted the updated Terms.
For any questions or clarifications regarding these Terms, please contact us:
- Email: [email protected]
- Live Chat: 24/7, in Bengali and English
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